What should I say?
All you have to do is answer our questions! Stay on the phone and answer the Dispatcher's questions as calmly as you can. We will ask the following:
- The Address of the problem. We know the address of the phone, but we want to make sure the problem is at that address. If you do not know the address, be prepared to give directions or describe your location.
- The type of problem - Tell us in plain language what is happening.
- Details about the problem - The Dispatcher is trained to get more information while the emergency units are responding.

Do not call 911 if the problem is not an emergency, look up the non-emergency number in the phone book. If you call 911 for non-emergencies, someone with a real emergency might have a delay in receiving service.

Show All Answers

1. What should I say?
2. What can I do?
3. Where/how should my address be posted for responders to see?
4. How are address numbers issued?
5. How do I get a new address?
6. How are road names assigned?
7. Why are some driveways named?